Focus: Full-spectrum IT engineering, administration, and infrastructure services for businesses.
Professional IT and systems solutions designed to optimize business workflows, secure infrastructure, and support teams in complex environments.
Key Capabilities:
Microsoft 365 & Azure Administration: Email creation, license management, Teams and Office applications, and organizational account management.
Application & SaaS Management: Administration and troubleshooting of Salesforce, Monday.com, and Slack, issue resolution, and user access management.
Network & Infrastructure: Planning, deployment, and maintenance of physical networks in warehouses and offices using TP-Link and Meraki systems.
Device Management & software/app Deployment : Configuration of desktops and mobile devices (Windows, macOS, Android) through EndpointCentral/DesktopCentral, including patching and application deployment.
Internal Systems Administration: Management of internal WMS systems, handling elevated user access, and optimizing workflows.
Troubleshooting & Technical Support: Resolving issues with MacOS, Windows, Android including Teams, Office apps, printers, and hardware setups.
Automation & Scripting: Use of Python and PowerShell scripts for system automation, onboarding, and company account setups.